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Materiality in Action: Commanding Industrial Performance Beyond Administrative Tasks

Learn how double materiality & generative AI transform performance management by shifting focus from individual tasks to organizational decision-making.
Michael Hartley
November 14, 2025

Designing for Decisions: Bridging Objectives and Incentives in Complex Organizations

This article explores how organizations can connect objectives and incentives through well designed decision-making environments to command performance in complex environments.
Michael Hartley
November 7, 2025

Solving the “Last Mile” Problem of Information Delivery in Organizations

How to Eliminate the Friction Between People and the Information they Need to Make Better Decisions Faster
Michael Hartley
October 24, 2025

Proactive Compliance Monitoring in Mining & Energy: Building Safer, Smarter Operations

The future of mining and energy will be defined by how well organizations define, deliver and demonstrate compliance in real time.
Michael Hartley
September 22, 2025

From Complex to Complete

How Information Visualization Will Transform 21st Century Decision Making.
Michael Hartley
January 28, 2024

The Capacity to Listen

Understand how organizations can build the capacity to listen by developing systems that have the ability to receive new information, consider the signals and prioritize the actions.
Michael Hartley
October 10, 2023

Curating Decision-Making Environments

There are countless analogies between decision-making and water. When considering how to navigate the waters of decision-making as it relates to information requirements,  4 characteristics of information can help differentiate between how organizations think decision-making environments are made and the actual environments humans face when making those decisions.
Michael Hartley
September 22, 2023

Risk Management in the Infinite Game

Leaders need to recognize that valuing risk performance is not something you achieve, but rather something you continue to work towards and improve.
Michael Hartley
September 12, 2023

Three Steps for Changing Risk Management

Change and the three core steps of initiate, effect and sustain, that organizations must address when going through any transformation.
Michael Hartley
August 31, 2023

How Risk Management Must Change

Knowing that risk management has to change and knowing 'how' and 'what' to change about risk management are two different things.
Michael Hartley
August 25, 2023

How Context is Changing Around Us

As the world continues to evolve, managing change must be the top priority for leaders. Ideally, this is done across four dimensions: decarbonize, de-formalize, decolonize, & digitize.
Michael Hartley
August 22, 2023

Answering the ‘How’ and the ‘What’ for An Effective Risk Management Roadmap

The question that needs to be answered here is ‘what’. What steps does an organization need to take in order to value risk performance? The question of ‘why’ is not an issue.
Michael Hartley
August 15, 2023

The Shift to Dynamic Risk Management

Static requirements are those policies, procedures, and reports that define the boundaries of the framework and set up a management system. The dynamic requirements are the day-to-day systems, processes, and activities that manage risks.
Michael Hartley
August 8, 2023

IK's PIER Strategy: Four Elements of an Effective Operational & Sustainability Strategy

Four key elements that every organization must include in the formation of their strategy: Purpose, Intelligence, Engagement, and Resilience.
Michael Hartley
August 3, 2023

What is Risk Performance?

The term ‘performance’ is often used out of context and confused with the term ‘results’. Results quantify what happened, performance measures what’s happening.
Michael Hartley
August 1, 2023

Metaphors Matter – From Icebergs to Supermarkets

What do Icebergs and Supermarkets have in common? Nothing much actually, except in how they have become metaphors for how we understand what is complicated and what is complex.
Michael Hartley
July 27, 2023